The pace and direction of the group’s conversation is guided by a series of carefully crafted questions that the Applied Learning design team develops in partnership with you. We focus group test the sequence of questions and adjust for functional, cultural and business unit differences as necessary. Our iterative design and test process ensures that we can achieve the same great outcomes with each group that experiences the Knowledge Map.
Our expert teams design the learning experience to provide an open and trusting learning environment where authentic dialogue can occur. Through the collaborative process of discussing the marketplace facts with peers, employees can absorb a lot of new information and personally accept the change that needs to happen.
External and internal facts are provided on activity cards to focus employees on key learning points. People are most likely to change their assumptions and opinions about an issue when confronted with reliable data. We present this data to them in a logical and consumable format, using our expertise at choosing the most relevant and powerful data and the most effective way to communicate it.
We incorporate exercises designed to help employees to think about and articulate the changes they plan on executing after the session. We provide a structured personal action plan to help channel their energy into activities that are practical and well-coordinated.
A Knowledge Map visual is approximately 3’ by 5’ in size and depicts the business topics. In a learning session, it is put on a table and surrounded by up to ten employees sitting around it on three sides of the table. The visual is designed to be fun and engaging for employees at all levels of the organization. Since most people learn visually, this learning style increases the ability of employees to retain the material covered and understand the complex relationships within it. Applied Learning will work with your subject matter experts to develop a custom Knowledge Map visual to suit your business needs.
A client facilitator conducts each Knowledge Map session, ensuring that it runs smoothly, effectively, and on time. Unlike the facilitator in many other training situations, the facilitator of a Knowledge Map session is not a teacher or instructor. The Knowledge Map materials have been carefully designed so that the facilitator only needs to support the employee’s learning process, rather than lead it. Client facilitators will participate in a train-the-trainer session and will be provided with a visually oriented facilitator’s guide.