How Managers Can Achieve Authentic Employee Engagement 2018-11-08T17:15:46-05:00

How Managers can Achieve Authentic Employee Engagement

A Bite-size Insight module

Here is some alt text. What happens?

Achieving Authentic Employee Engagement

Managers can progress from simple employee engagement to the highest level of authentic employee engagement by pursuing 8 specific outcomes.

Slide 1 / 13

Employee Engagement

The first 4 outcomes managers should pursue relate to engaging the minds of employees.

Slide 2 / 13

If you want employees to say “I know what I need to do today”…

…managers need to:

  • Provide clear directions
  • Set clear, attainable goals
  • Ensure that the tools and training are available and effective

Slide 3 / 13

If you want employees to say “There is good two-way communication between my manager and me”…

…managers need to:

  • Stay abreast of the tasks and projects.
  • Be accessible and keep an ‘open-door’ policy
  • Hold people accountable and provide useful feedback in real-time

Slide 4 / 13

If you want employees to say “I understand my role in the organization”…

…managers need to:

  • Help employees understand where they fit within the department and the larger organization
  • Share details of activities and projects that are occurring across silos
  • Provide examples of how the employees’ work affects others and the end customer

Slide 5 / 13

If you want employees to say “I understand the goals of the company”…

…managers need to:

  • Share company goals with employees, including the business context for each goal
  • Translate company goals into terms that employees can understand
  • Create a line-of-sight between departmental goals and company goals

Slide 6 / 13

Authentic Employee Engagement

To achieve authentic engagement, managers need to engage the hearts of employees. Achieving these next 4 outcomes will produce the highest levels of authentic engagement.

Slide 7 / 13

If you want employees to say “I feel included as a thinking member of the team”…

…managers need to:

  • Actively seek out the opinions of each employee and carefully consider why they ask the questions that they do
  • Train employees to become a team of problem-solvers, not just individual doers
  • Collaborate with your team to collect the right kind of data and analyze it

Slide 8 / 13

If you want employees to say “I feel trusted and empowered”…

…managers need to:

  • Give employees the opportunity to try new things and use metrics to track improvement
  • Give employees permission to innovate within agreed upon limits
  • Give employees the ability to influence how the departmental budget is spent

Slide 9 / 13

If you want employees to say “The organization’s values reflect my values”…

…managers need to:

  • Conduct an exercise with your team to help people understand their own values and those of the organization
  • Contribute to a company culture of transparency and openness
  • Link decisions and goals to the company’s values and mission, thereby making it easier for employees to see values alignment

Slide 10 / 13

If you want employees to say “I am passionate about the mission of the organization”…

…managers need to:

  • Get to know your employees and what they care about
  • Intentionally use staff meetings to talk about the company’s mission and how the team helps fulfill that mission
  • Celebrate with the team the decisions and results that move the organization toward the company’s mission

Slide 11 / 13

If you want employees who are authentically engaged, make sure they can say:

  • I know what I need to do today

  • There is good two-way communication between my manager and me

  • I understand my role in the organization

  • I understand the goals of the company

  • I feel included as a member of the team

  • I feel trusted and empowered

  • The organization’s values reflect my values

  • I am passionate about the mission of the organization

Slide 12 / 13

[Your Story Here!]

We can create custom Bite-size Insights with your content. Let’s talk!

Slide 13 / 13

Share this Bite-size Insight

Copyright 2017 Applied Learning Labs, Inc.  All rights reserved.

Bite-size Insight is a trademark of Applied Learning Labs, Inc.

All other trademarks belong to their respective owners.